Offering Help
  • Can I help you?
  • What shall I do for you?
  • Would you like me to check this computer for errors?
  • Shall I bring you a glass of water?
  • I’ll buy you a coke. Shall I?
  • What/ Where/ Which … Would you like me to…?
  • Do you want me to post that letter for you?
  • I’ll be glad to help?
Responses to accept an offer:
  • How kind of you! Thank you very much.
  • That’s very good of you!
  • That’s terribly kind,. Thank you very much.
  • Yes, please do.
  • What a good idea!
  • Yes, please.
  • Thanks. That would be excellent.
  • Yes.
Refusing or rejecting an offer:
  • It’s all right thanks. I can manage that alone!
  • No, thank you. But I am very grateful
  • That’s awfully kind, but there’s no need.
  • No, please don’t bother.
  • No, thank you.


Dialog Example:

When offering help

Staff     : Excuse me ma’am, Could I help you with your bags?
Guest  : That would be great thanks.

Staff    : Pardon me sir, but it likes like you could use some help with those packages.
Guest  : I sure could, thanks.

When responding to help

Guest  : Excuse me, but can you help me?
Staff     : Of course ma’am, what can I do for you?
Guest  : Someone just stole my purse off my shoulder outside the hotel.
Staff     : Are you OK?
Guest  : Yes, just shaken up a bit.
Staff     : Why don’t you sit down here and I’ll call the police for you.
Guest  : Thank you; I appreciate your help.

Guest  : I don’t understand what the taxi driver is trying to say. Could you translate for me?
Staff     : Of curse sir, I’d be delighted to help.


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